Politique d’expédition

Where do you ship to?

We ship worldwide with UPS.

If for any reason, you can't find your country in the shipping list, please let us know and we'll be happy to help!

When will I receive my order?

We aim to ship in-stock items within 1-3 working days. Once your order is shipped, it will take between 2-7 days to arrive.

Orders from Spain are typically delivered within 24 hours.

Where do you ship from?

We ship from Barcelona, Spain.

However, some large hand-tufted rugs are shipped from our warehouse in India, located near our production site. We made this decision to reduce our environmental impact, shorten delivery times, and ensure that we can offer premium quality rugs at an affordable price.

Orders shipped to countries in the European Union won't be subject to additional customs fees or taxes.

How much is shipping?

Shipping price depends on the delivery location and order weight. We'll calculate it automatically when you check out.

Will I have to pay any customs fees?

If your order is shipped to a country outside the European Union, it may be subject to customs duties or charges that are not included in our shipping costs. You, as the buyer, will be responsible for any costs associated with importing the product.

If you have any questions or concerns, feel free to reach out to us at hello@tartagelatina.com. We're always happy to help.

For enquiries specific to your order, please email us at hello@tartagelatina.com