Care guide

Rugs

Once you receive your rug, it will probably have gotten a little compress from being rolled up, so leave it unrolled for a while and it will return to its original state.

 

Hand-tufted Wool Rugs

  • Regular (and gentle) vacuuming is essential to maintaining the condition of the rug and eliminating shed fibers (2-4 times a month). Over-vacuuming will only increase rug shedding and damage the wool fibers. Dust can damage the fibers and can tear them as well as weigh down the carpet, so It is better to remove it with a vacuum cleaner.
  • Your rug may shed a little bit when it is brand new and then shed less and less after a few months of being in your home.
  • Wet spills should be removed gently with a dry cloth. Never use a brush or rub it harshly to remove a stain. If necessary, we recommend spot cleaning gently with water and mild detergent or a water/vinegar mixture.
  • Heavyweight can mark your rug, turn it from time to time so it doesn't wear out in one place.
  • Rugs left in direct sunlight may fade over time.
  • For heavy cleaning please consult with a professional rug cleaner.

 

Handwoven Cotton Rugs

  • Vacuum regularly without a beater bar.
  • Always spot clean only when possible.
  • If necessary, machine wash individually on cold/delicate cycle with a gentle detergent and lay flat to dry. Do not bleach.

 

Hand-Tufted Bamboo Silk Rugs

  • Clean your bamboo silk rug regularly with light vacuuming or shaking. Dirt can be removed by shaking off or sweeping with a gentle broom.
  • Vacuums can be used as well but never with a beater bar and only on lower settings. Always raise the bristle bar of your vacuum when cleaning your bamboo silk rug, this will prevent the threads from catching. It's important to vacuum with the pile direction not against it. 
  • Never rub at spills; instead, blot with paper towel. For stubborn stains, add a touch of vinegar or dish soap to a damp paper towel. For large issues, your best bet is to reach out to the professional rug cleaner.
  • The bamboo silk rugs are most suitable for low to medium traffic areas, is not an ideal fibre for rugs in high traffic areas, or where they are likely to encounter spills.
  • Placing the rug in direct sunlight will alter its appearance over time.

 

Cushions

Screen-printed Linen Cushion

We recommend spot cleaning whenever possible. If necessary, wash inside out. Put in the machine with similar colors, and set the temperature to 30-40°C (86-104°F). Iron between two pieces of cloth to protect the design. Do not bleach. Do not tumble dry.

Popsicle Linen Cushion

Wash inside out. Put in the machine with similar colors, and set the temperature to 30-40°C (86-104°F). Do not bleach. Do not tumble dry.

Handwoven Wool Cushion

Spot clean only. Do not bleach. Do not tumble dry.

 

Bathmats

Please wash your bathmat before using it for the first time.

Machine wash individually at cold/delicate cycle with a gentle detergent.

Shake your bathmat in the air to soften it and loosen the fibers before hanging it to dry. Do it again when you remove it from the clothesline or the machine dryer.

 

Towels

Machine wash at 30-40°C (86-104°F). Our towels are fluffiest when air-dried. Please wash before the first use to remove any loose threads and activate its fibers.

 

Placemats

Machine wash separately with cold water and a gentle cycle. Lay flat to dry. Spot clean as needed. If necessary, iron at a low temperature.